Deliveroo Kuwait Rider Support
Orders Change topic
- What should I do if my vehicle breaks down or my equipment stops working?
- How far could I have to travel to the customer or restaurant?
- If there’s an emergency while I’m on an order, what should I do?
- Can customers tip me?
- A customer doesn’t have an ID for an order containing tobacco. What should I do?
- What do I do at the restaurant?
- What if I can't carry all the bags in a delivery?
- Is delivery priority given to certain riders?
What should I do if my vehicle breaks down or my equipment stops working?
If you can deliver the order safely, it’s best to complete it. The next thing to do is contact Rider Support live chat and tell the team what’s happened when it's safe to do so.
If you’re not currently on a delivery, it's best to go offline so you’re not offered any more orders.
